Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online gaming should only be enjoyed as a form of entertainment. It is important to understand that gambling is never a reliable way to earn money or solve financial problems. Like any form of entertainment, there is always a cost, and you should only spend money you can afford to lose.
We encourage all players to gamble responsibly and within their means. If you find yourself struggling with gambling, support is available.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gaming activities. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before registering or playing.
We take player protection seriously and employ strict age verification procedures. If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
Gambling can become problematic. If you recognise any of the following signs in your own behaviour, it may be time to seek help:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying to friends and family about the extent of your gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling as an escape from problems or negative emotions
- Neglecting personal relationships, work, or education due to gambling
- Borrowing money or getting into debt to fund gambling
- Being unable to control the amount of money or time spent gambling
- Experiencing financial hardship as a result of gambling
- Unsuccessful attempts to cut down or stop gambling
If you recognise these signs in yourself or someone you know, help is available.
Self-Help Tools and Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Restrict the amount you are willing to lose over a specific timeframe.
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent.
- Self-Exclusion: Voluntarily exclude yourself from accessing gaming platforms for a set period.
- Time-Out: Take a temporary break from gaming without permanently closing your account.
- Account Closure: Permanently close your gaming account if you decide to stop playing.
We encourage you to use these tools proactively to manage your gaming responsibly.
Support Organisations
If you or someone you know needs help with problem gambling, please reach out to one of these organisations:
New Zealand
- Gambling Helpline NZ: Free and confidential support. Call 0800 654 655 or visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation: Support and resources. Visit www.problemgambling.nz
International Support Services
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): National self-exclusion service. www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
These organisations offer free, confidential advice and support to anyone affected by problem gambling.
If You Need Help, Reach Out
There is no shame in seeking help if you are struggling with gambling. Problem gambling is a recognised health issue, and support is available.
If you or someone you know is experiencing problems related to gambling, please contact the Gambling Helpline NZ on 0800 654 655 (24/7, free and confidential) or visit one of the support organisations listed above.
Remember: you are not alone, and help is just a phone call or click away.